It’s a busy afternoon, and you’ve been caught up in sales calls and meetings throughout the day. You’ve managed to take the occasional breather to refill your water and catch your breath.
Your plan is to wrap up everything in the next hour and make it to your son’s baseball game. But before you can do that, there’s one more task at hand—a proposal for a very important new client that you’ll be presenting in the morning.
Just as you’re starting to feel the pressure, your phone starts ringing, and you glance down to see that it’s “The Boss” calling.
You let out a deep sigh, fully aware that this call will likely mean extra work that might make you late for the game.
Reluctantly, you answer.
What Your Caller ID Says About You
We’ve all been in situations where the number flashing on our phone screen sends a message even before we’ve picked up the call.
“School Clinic” indicates that one of our kids is at the nurse’s office, probably not feeling well.
“PetSmart” reminds us that our furry companion is due for a shot that needs scheduling. And when “Meredith” appears, we can’t help but smile because it’s our sister, and we know it’ll be a fun conversation.
No matter what our role is, it’s crucial that our phone number doesn’t elicit sighs or disappointment on the other end.
So, here are some best practices to ensure that your number is a welcome one.
DO:
Call to Congratulate or Appreciate
Pick up the phone to congratulate someone on a new account they’ve secured or to express your appreciation for their hard work on a recent project. A simple call can go a long way in boosting morale and building a positive connection. Hearing your voice and sincerity can make them feel valued and recognized.
Ask About Personal Matters
Take a moment to inquire about your team members’ families, pets, or something you may have seen on social media. Showing genuine interest in their lives beyond work demonstrates that you value them as individuals, not just as employees. It helps create a more personal and friendly bond.
Check-In and Offer Support
Make occasional calls to see how things are going and how you can provide support. This gesture shows that you care about their well-being and are invested in their success. It also opens the door for them to share any challenges or concerns they may be facing, allowing you to offer guidance or assistance.
